I-WhatsApp iyithuluzi eliwusizo lebhizinisi. Amabhizinisi amancane amaningi ayisebenzisa ukukhuluma namakhasimende, ukuthumela ama-quote, ukuqinisekisa ama-oda nokwabelana ngemininingwane yokukhokha. Iyashesha, iyajwayeleka futhi ivame ukuba umgudu amakhasimende akhetha.
Ngoba i-WhatsApp ivamile kakhulu ebhizinisini lansuku zonke, abakhohlisi bayisebenzisa nayo. Bazenza babe amakhasimende, abahlinzeki noma ngisho nabanikazi bebhizinisi. Isithombe sephrofayela evamile noma igama lebhizinisi akufakazisi ukuthi umuntu ngakolunye uhlangothi ungubani abathi bangubani.
Izingozi ezivamile ze-WhatsApp ebhizinisini
Ukukhwabanisa nge-WhatsApp kuvame ukufana nokukhwabanisa okuvela nge-imeyili noma i-SMS. Umehluko ukuthi i-WhatsApp izwa iyimfihlo. Amakhasimende nabahlinzeki basebenzisa kakade ukuze benze ibhizinisi evamile, ngakho umlayezo ongajwayelekile ungahlanganiswa nezingxoxo eziqondile.
Qaphela imilayezo yamakhasimende ezingamanga ezicela imbuyiselo ku-akhawunti entsha, imilayezo yabahlinzeki ezingamanga enemininingwane yasebhange eshintshiwe, izixhumanisi ezisolisayo ezifaka i-malware noma ziba imininingwane yokungena, ukuzenza ngokusebenzisa igama noma ilogo lebhizinisi lakho, izicelo zokukhokha eziphuthumayo nezithombe-skrini zobufakazi bokukhokha ezingamanga.
Ukuthathwa kwe-akhawunti kuyingozi enye. Uma othile ethola ukufinyelela ku-akhawunti yakho ye-WhatsApp, angathumela imilayezo kumakhasimende noma abahlinzeki kusuka enombolweni yakho futhi acele izinkokhelo nolwazi ngenkathi ezenza wena.
Incazelo
Ukuzenza omunye umuntu ku-WhatsApp
Lapho isigebengu sizenza sibe ikhasimende, umhlinzeki, isisebenzi noma umnikazi webhizinisi ku-WhatsApp, ngokuvamile usebenzisa igama elifanayo, isithombe sephrofayela esikopishiwe noma inombolo ekhohlisayo, ukuze likhohlise ibhizinisi ukuthi likhokhe, lwabelane ngolwazi noma likhulule izimpahla.
Isithombe-skrini senkokhelo yekhasimende esibukeka siyiqiniso
Ikhasimende li-oda isitokwe ebhizinisini lakho bese licela ukukhokha nge-EFT. Lithumela isithombe-skrini se-WhatsApp esibonisa ukuthi imali idluliselwe ku-akhawunti yakho.
Isithombe sibukeka siyiqiniso, igama lebhange elifanele, inani nereferensi. Ukhipha izimpahla ngoba ikhasimende libukeka lithembekile futhi isithombe-skrini sibonakala siyamangalisa.
Uma uhlola i-akhawunti yakho yasebhange, ayikho inkokhelo esivele ikhululiwe. Isithombe-skrini sihlelwe noma sikopishwe kusukela ekuthengisweni okunye.
Umphumela: Ibhizinisi lilahlekelwa yisitokwe futhi lisengenayo inkokhelo.
Vikela i-akhawunti yakho ye-WhatsApp
I-akhawunti yakho ye-WhatsApp iyimpahla yebhizinisi. Uma othile ethatha ukulawula, angonakalisa ukwethembana namakhasimende nabahlinzeki ngemizuzu.
Sebenzisa izilungiselelo zokuphepha ezitholakala ku-app. Vula ukuqinisekiswa kwezinyathelo ezimbili ukuze ukubhalisa inombolo yakho kwisinsiza entsha kudinge i-PIN oyisetha. Gcina ifoni yakho ivinjiwe ngephasiwedi noma ukuvinjwa kwe-biometric. Ungabelani ngamakhodi okuqinisekisa noma ama-OTP noma ubani, kuhlanganise nemilayezo ethi ivela ekusekelweni kwe-WhatsApp.
Buyekeza izinsiza ezixhunyiwe njalo. I-WhatsApp Web namathayibhethi axhunyiwe angasiza ekuphatheni, kodwa insiza exhunywe ngayinye iyindawo eyengeziwe yokufinyelela. Susa izinsiza ongazazi. Yiba nenhlonipho ngezixhumanisi emilayezweni, noma kubaxhumana nabo abaziwayo, i-akhawunti yabo ingase icishiwe.
Gcina iphrofayela yebhizinisi lakho ilungile kodwa gwema ukwabelana ngolwazi olubucayi lwangaphakathi esimweni sakho noma encazelweni yebhizinisi esidume.
Qinisekisa ngaphambi kokuthatha isinyathelo
Uma umlayezo we-WhatsApp ucela imali, ushintsha imininingwane yasebhange noma ucela amadokhumenti abucayi, misa ngaphambi kokuthatha isinyathelo. Buza ukuthi umlayezo uvela enombolweni evamile yini. Ingabe indlela yokukhuluma ihambisana nezingxoxo zedlule? Ingabe isicelo silindelekile?
Uma imininingwane yasebhange ihluke kulokho onaso efayilini, sebenzisa umthetho ofanayo njengama-invoice e-imeyili: ungakhokhi kuze uqinisekise ngendlela yokuxhumana ethembekile. Shaya ikhasimende noma umhlinzeki usebenzisa inombolo ku-invoice yedlule, inkontileka noma amarekhodi akho, hhayi inombolo kumlayezo osolisayo.
Ukucindezeleka ukuthatha isinyathelo ngokushesha yisimpawu esivumayo. Amakhasimende nabahlinzeki asemthethweni avame ukwamukela ukubambezeleka okufushane ngenkathi uqinisekisa.
| Ukubheka i-WhatsApp njengethembekile ngokuzenzakalelayo | Ukusebenzisa i-WhatsApp nemithetho yokuqinisekisa |
|---|---|
| Izithombe-skrini nemilayezo ephuthumayo zenza isenzo ngokushesha | Izinkokhelo nezimpahla zilinda ukuqinisekiswa kwebhange |
| Imininingwane yasebhange eshintshiwe ingakhokhelwa ngaphandle kokushayela | Imininingwane eshintshiwe iqinisekiswa enombolweni oyaziyo |
| I-akhawunti eyodwa ephukile ingalimaza oxhumana nabo abaningi | Izilungiselelo ze-akhawunti nezinsiza ezixhunyiwe zihlola njalo |
Qinisekisa ngokufanele izinkokhelo zamakhasimende
Ungakhululi izimpahla, ubhukhe ukuthutha noma uqale umsebenzi omkhulu ngoba othile uthumela isithombe-skrini ku-WhatsApp. Izinkokhelo ze-EFT zithatha isikhathi ukuze ziqede. Ezinye izindlela zokukhokha "ezisheshayo" nazo zidinga isikhashana ukuze zibonakale ku-akhawunti yakho.
Hlola ukuthi imali isivele ifike ku-akhawunti yasebhange yebhizinisi ngaphambi kokunikeza isitokwe noma uqala umsebenzi ongahluleki ukubuyisela kalula. Uma ikhasimende licindezela ukuthi inkokhelo ithunyelwe kodwa akukho okukhululiwe, celi ukuthi lilinde noma lixhumane nebhange layo ngenkathi uqaphela i-akhawunti yakho.
Misela imithetho ecacile yebhizinisi
I-WhatsApp iyasiza ekuxhumaneni, kodwa izinqumo zebhizinisi zisadinga ukuzilapha okuqinile kokuqinisekisa njenge-imeyili noma izingcingo. Bhala imithetho elula noma ubani ophatha imilayezo yamakhasimende angayilandela.
Yabelana ngale mithetho nabasebenzi, abantu bomndeni noma ozakwethu abaphendula amakhasimende ku-WhatsApp. Umuntu oyedwa olandela indlela ehlukile angaveza ibhizinisi lonke.
Iphutha elivamile
Iphutha elivamile ukubheka izingxoxo ze-WhatsApp njengesistimu yakho yokugcina kuphela yamadokhumenti abalulekile ebhizinisini. Ama-quote, ama-invoice, ubufakazi bokukhokha nemininingwane yasebhange yomhlinzeki kufanele futhi abe kufolda yebhizinisi ehlelekile, yedijithali noma yomzimba, ukuze uqinisekise imininingwane ngaphandle kokuncika emlandweni wengxoxo ongasuswa, okhohliswe noma ocishiwe.
Elinye iphutha ukuthembela ezithombeni zephrofayela nemagama abonisiwe. Abakhohlisi bakopisha kokubili. Ukuqinisekisa kusho ukushayela inombolo oyaziyo, hhayi ukuthemba lokho okubonakala esikrinini.
Isinyathelo sakho esilandelayo
Vula ukuqinisekiswa kwezinyathelo ezimbili namuhla uma ungakakwenzi. Bese ubuyekeza izinsiza ezixhunyiwe bese ususa noma yiziphi ongazazi. Yabelana ngemithetho yakho ye-WhatsApp yebhizinisi noma ubani ophatha imilayezo yamakhasimende.
Qhubeka ufunda
Isihloko esilandelayo sibonisa ukuthi ungahlola kanjani i-imeyili, i-SMS noma umlayezo we-WhatsApp ngaphambi kokuchofoza isixhumanisi noma ukuvula ifayela.
Imilayezo ye-phishing ivame ukufika ku-WhatsApp ngezixhumanisi eziholela emaphejeni wokungena ezingamanga. Ukwazi ukubona i-phishing kuqinisa wonke umgudu ibhizinisi lakho lisebenzisa.
Okungadawunilodiwe
Uhlu lokuhlola ukuphepha kwe-WhatsApp yebhizinisi